If your order is placed prior to 1pm Monday-Friday, it will be dispatched the same day. If your order is placed after 2pm, your order will be dispatched the following working day.
For Free Delivery - please allow 2/3 working days for your parcel to arrive.
For Next Day delivery please make sure make sure that someone is able to sign for the parcel at the delivery address. Next Day Deliveries will be sent with Royal Mail.
Please note: We do not dispatch next day deliveries over the weekend or on bank holidays.
Your satisfaction is our top priority. We offer returns within 30 days of purchase back to your original form of payment. The total amount minus the original shipping cost will be returned back to your original form of payment. Please allow 10 business days after we receive the returned items at our facility for the return to be processed.
Please contact us at firstname.lastname@example.org for return instructions.
**Please keep in mind that it may take a little longer for you to see the difference between other market silicone and SLS based haircare products, compared to our plant-based products. We can promise you, it will be worth the wait.
If your product arrives broken or damaged please let us know within 14 days to ensure we are able to help with your request. Please contact us through our contact page or email us at email@example.com and let us know your order number and the reason.