FAQs

I've placed my order, when will my products be shipped?
If your order is placed prior to 1pm Monday-Friday, it will be dispatched the same day. If your order is placed after 2pm, your order will be dispatched the following working day.

For free delivery over £30 - please allow 2/3 working days for your parcel to arrive.

For next day delivery please make sure that someone is able to sign for the parcel at the delivery address.

Please note: We do not dispatch next day deliveries over the weekend or on bank holidays.
Are your product suitable for Vegans?
Yes, all of our products are suitable for vegetarians and vegans and are registered with The Vegan Society.
Are your products are Cruelty Free?
Our products are 100% cruelty free, we never, ever test on animals. We are currently completing our application for The Leaping Bunny accreditation.
Does CENTRED ship internationally?
Yes we currently ship to the UK and EU.
I'd like to know more about information about your products and how they are formulated.
Please take a look at the product page in our shop to see each ingredient and why it goes into our products. We would love to help with any more queries, please get in touch at hello@wearecentred.com.

How can I recycle my CENTRED bottles?
Our bottles are made from 100% post consumer PET - this is the most universally recyclable plastic, which means that you can recycle your bottles with your local recycling centre. Please keep your caps on when recycling the bottles.
Do you have any tips for how to improve my hair and scalp health?
Yes we have lots of information over at our blog. Please feel free to contact us at hello@wearecentred.com where our expert stylists can help you.